As we’ve been noting, there are many Mistakes Leaders Make. One of the more serious mistakes, relating to discipleship, is confusing information with transformation.
Here is what Kraft means, in the context of his fictional church.
“Because quantity was a higher value than quality, people at CCC gradually made the mistake of replacing transformation (quality) with information (quantity). They were a Bible-teaching church. But they were at their core becoming a transactional (lots of activities) but not a transformational (life change) body of believers.”
The Senior Pastor put an emphasis on numbers- the growth of the church was measured quantitatively. There wasn’t really a matching focus on qualitative growth. It isn’t as if you have only one or the other. Any wise pastor wants BOTH. But I’ve seen many sacrifice the latter to pursue the former.
But even those who want to see qualitative growth can have inaccurate understanding of what it is and how it happens.